frequently asked questions

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KATJANA BILJAN, RP
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do i need a referral?
No. Simply contact me for a short phone conversation to see if I'm the appropriate therapist for you and I'll send you an intake form to fill out and bring to your first visit. 
Will this be confidential?
Yes, working with me, or any registered professional, means that what you say here, in session, remains confidential. There are 3 exceptions though where I am required by law to break that confidentiality. You will always be kept informed should that need come up. These are the 3 limits to confidentiality:
1-  if a child is being harmed
2- if you are threatening to harm yourself or another person
3- if your records are subpoenaed by law/court proceedings
rates and payment
$145 per 50 minute hour. Psychotherapy and counselling services are not covered by OHIP but can be claimed as a medical expense for tax purposes. Base rate is $128.31 plus HST($16.60)  = $145
Limited spots for sliding scale available.  
Payments can be made by e-transfer. Receipt available for tax purposes. Please check with your private insurance provider to see if psychotherapy delivered by an RP (Registered Psychotherapist) is covered by your plan.
Cancellation policy
Please be aware if a cancellation occurs with less than 24 hours notice, the full cost of your session will be charged. In recognition that sometimes there are inescapable life crises, one and only one late cancellation will be charged half the session rate.
What if i'm not happy with the services?
Let's talk. We'll work together to see how I can serve you better and if this is not an option, I'll work to find you an appropriate referral.
what is EMDR?
EMDR, short for Eye Movement Desensitization and Reprocessing is a form of therapy using bilateral (back & forth) sensing (sound, vibration or eye movement) while recalling distressing images/thoughts (targeted memory). The bilateral processing helps the brain sift through memories to allow healing to occur. For more information please check out www. emdria.org. EMDR therapy is not for everyone. If you have eye issues such as glaucoma, or neurological issues, this is not the processing of you.
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  • Why TurtleTree
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  • FAQs